Shipping and Returns

If you are not completely satisfied and don’t find the product to meet your expectations, simply return it within 14 days for a full refund. Devaney & Co Ltd stands behind its products and our commitment to your satisfaction is our top priority.

To return a machine or other product purchased from Devaney & Co at any time, you will need a Return Authorisation (RA) number. To obtain this number email info@devaneyltd.co.uk. We will reply with a Return Authorisation Number which needs to be written and clearly visible on the outer packaging of your returns shipment.

Statutory RightsDevaney & Co Returns Policy
Return period14 days 14 days
Refund of costs of sending the item back to us if defective, damaged, or incorrect item?YesYes
Refund of costs of sending the item back to us if cancellation?NoYes
Refund of original delivery costs if defective?YesYes
Refund of original delivery costs if cancelled?Yes, cheapest methodYes, cheapest method

Credit for all returns will be refunded in the same manner as the original payment.

To ensure you are credited for your return, in a timely manner you will need a Return Authorization before returning the goods. Returns without an authorization number will delay and may even prevent your credit being processed.

Return address:

Devaney & Co Ltd
c/o Vitamix Europe Ltd.
Unit 4,
Briarwood Business Park
Walrow Industrial Estate
Commerce Way,
Highbridge
TA9 4AG