Shipping and Returns
We will always try to dispatch your order within 48 hours, this could extend to three to five days during busy periods.
| All prices include VAT | ||
| UK Mainland Exclusions apply | Scottish Highlands & Islands & other UK Islands | |
| Order value below £150 | ||
| Small Item | £7.20 | £15.00 |
| Large Item | £12.00 | £15.00 |
| Order value above £150 | Free of Charge | £24.00 |
We are unfortunately not able to be accept orders for delivery to the Channel Islands unless delivery is arranged prior to purchase via Ship2me. https://www.ship2me.co.uk/
We are also not able to accept orders for delivery to Ireland. To purchase a Vitamix for delivery in Ireland, please go to Juicers.ie, Brown Thomas Ireland or Arnotts.
Devaney and Co Ltd stand behind its products and our commitment to your satisfaction is our top priority. If you are not completely satisfied with your purchase, simply return within 14 days.
A full refund may not be authorised if the product is not returned in a perfect as new condition.
To return a machine or other product purchased from Devaney & Co at any time, you will need a Return Authorisation (RA) number. To obtain this number email info@devaneyltd.co.uk. We will reply with a Return Authorisation Number which needs to be written clearly on the outer packaging of your returns shipment.
| Statutory Rights | Devaney & Co Returns Policy | |
| Return period | 14 days | 14 days |
| Refund of costs of sending the item back to us if defective, damaged, or incorrect item? | Yes | Yes |
| Refund of costs of sending the item back to us if cancellation? | No | Yes |
| Refund of original delivery costs if defective? | Yes | Yes |
| Refund of original delivery costs if cancelled? | Yes, cheapest method | Yes, cheapest method |
Credit for all returns will be refunded in the same manner as the original payment.
To ensure you are credited for your return, in a timely manner you will need a Return Authorization before returning the goods. Returns without an authorization number will delay and may even prevent your credit being processed.
Return address:
Vitamix UK – Devaney & Co Ltd
c/o Novo CSV Ltd
44 Elwell Street
West Bromwich
B70 0DN
