Shipping and Returns
If you are not completely satisfied and don’t find the product to meet your expectations, simply return it within 14 days for a full refund. Devaney & Co Ltd stands behind its products and our commitment to your satisfaction is our top priority.
To return a machine or other product purchased from Devaney & Co at any time, you will need a Return Authorisation (RA) number. To obtain this number email info@devaneyltd.co.uk. We will reply with a Return Authorisation Number which needs to be written and clearly visible on the outer packaging of your returns shipment.
| Statutory Rights | Devaney & Co Returns Policy | |
| Return period | 14 days | 14 days |
| Refund of costs of sending the item back to us if defective, damaged, or incorrect item? | Yes | Yes |
| Refund of costs of sending the item back to us if cancellation? | No | Yes |
| Refund of original delivery costs if defective? | Yes | Yes |
| Refund of original delivery costs if cancelled? | Yes, cheapest method | Yes, cheapest method |
Credit for all returns will be refunded in the same manner as the original payment.
To ensure you are credited for your return, in a timely manner you will need a Return Authorization before returning the goods. Returns without an authorization number will delay and may even prevent your credit being processed.
Return address:
Devaney & Co Ltd
c/o Vitamix Europe Ltd.
Unit 4,
Walrow Industrial Estate
Commerce Way,
TA9 4AG