Shipping and Returns
Devaney & Co are so certain that you will see the value and benefits of using your Vitamix each day that we are happy to offer a risk-free, 30-day, in-home trial. If you are not completely satisfied and don’t find the product to meet your expectations, simply return it within 30 days for a full refund. Devaney & Co Ltd stands behind its products and our commitment to your satisfaction is our top priority.
To return a machine or other product purchased from Devaney & Co at any time, you will need a Return Authorisation (RA) number. To obtain this number email firstname.lastname@example.org. We will reply with a Return Authorisation Number which needs to be written and clearly visible on the outer packaging of your returns shipment.
|Statutory Rights||Devaney & Co Returns Policy|
|Return period||14 days||30 days|
|Refund of costs of sending the item back to us if defective, damaged, or incorrect item?||Yes||Yes|
|Refund of costs of sending the item back to us if cancellation?||No||Yes|
|Refund of original delivery costs if defective?||Yes||Yes|
|Refund of original delivery costs if cancelled?||Yes, cheapest method||Yes, cheapest method|
Credit for all returns will be refunded in the same manner as the original payment.
To ensure you are credited for your return
, in a timely manner you will need a Return Authorization before returning the goods. Returns without an authorization number will delay and may even prevent your credit being processed.
Devaney & Co Ltd
c/o Vitamix Europe Ltd.
Briarwood Business Park
Walrow Industrial Estate